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Experienced Lemon Law Attorneys

Krohn & Moss, Ltd. Consumer Law Center® was founded in 1995 by principal attorneys, Adam J. Krohn and Gregory H. Moss, with the goal of providing affordable, effective legal representation to those who have been victims of defective cars, trucks and consumer products.

Originally founded in Illinois, our firm’s uncanny success has helped us in expanding our efforts on a nationwide basis. Today, we assist consumers throughout the country.

Despite having such an extensive reach, we still believe in doing business on a close, interpersonal level with our clients. It unites the close working relationship of a small office, with the vast resources and cutting-edge facilities of an industry leader.

Learn the answers to some of our clients' most common questions

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Over 60,000 Cases Successfully Handled

Over the past two decades, our firm has been exceptionally successful. With over 60,000 cases to our name, our attorneys continue to prove why we remain a top choice when it comes to hiring a law firm concentrating in Lemon Law cases.

Our track record speaks volumes of our ability to successfully handle your case, with 99% of all cases being settled without the need to ever go to trial.

Clients often ask us how we’re able to take on cases without charging any legal fees? When we win your case, the attorneys’ fees are paid to us directly by the dealer or manufacturer.* This leaves you free of the stress of having to hire and pay for an attorney.

Focus & Dedication on Lemon Law Cases

Some law firms dabble in Lemon Law cases and consumer fraud cases, in addition to dozens of additional law practices. Krohn & Moss, Ltd. Consumer Law Center® we focus our efforts on Lemon Law claims. This dedication to a very specific field of practice, has allowed us to excel at it over many years, as evidenced by our consistently-high success rate.

Lemon Laws vary from state to state, and are uniquely complex in their definitions and statutes. Since 1995, we have been working hard to consistently learn the law on deeper levels, in order to help even more people get compensation for their defective vehicles. We have seen virtually every conceivable situation and are known for handling most cases out of court. Don’t risk going after a dealer/manufacturer alone. The process can be exhausting and time-consuming, especially if it’s something new to you, because it likely won’t be their first time.

Getting You the Settlement You Deserve

Once we’ve negotiated a settlement that is fair to you, you won’t have to worry about writing us a check.* Instead, you will receive payment for your settlement, and the legal fees will be paid directly to us by the dealer or manufacturer. Unlike some Lemon Law attorneys, you won’t have to pay us a fee if we lose your case. It’s extremely rare, but in the event that it should happen, you won’t owe us a dime.

Our Testimonials page has real feedback from real consumers who have been helped by the attorneys at Krohn & Moss, Ltd. Consumer Law Center® and we encourage you to read and learn how we’ve helped others.

** If you are awarded a repurchase of your vehicle or a replacement through settlement or arbitration that does not include a provision for payment of attorneys’ fees, you may be required to pay for the attorneys’ fees incurred should you accept such an award.

Meet the Lawyers

Adam J. Krohn, Lemon Law Attorney

Adam J. Krohn

akrohn@consumerlawcenter.com

Gregory H. Moss, Lemon Law Attorney

Gregory H. Moss

gmoss@consumerlawcenter.com

John D. Barker, Lemon Law Attorney

John D. Barker

jbarker@consumerlawcenter.com

Jennifer Basola, Lemon Law Attorney

Jennifer Basola

jbasola@consumerlawcenter.com

Scott Cohen Attorney

Scott M. Cohen

scohen@consumerlawcenter.com

Scott Fortas, Lemon Law Attorney

Scott Fortas

sfortas@consumerlawcenter.com

Ted Greene, Lemon Law Attorney

Ted Greene

tgreene@consumerlawcenter.com

Eric Kaczander, Lemon Law Attorney

Eric Kaczander

ekaczander@consumerlawcenter.com

Brandi Schueler, Lemon Law Attorney

Brandi Schueler

bschueler@consumerlawcenter.com

Brent Wikgren, Lemon Law Attorney

Brent Wikgren

bwikgren@consumerlawcenter.com

Bryan Arcila, Lemon Law Attorney

Bryan Arcila

barcila@consumerlawcenter.com

Natalia Singh, Lemon Law Attorney

Natalia Singh

nsingh@consumerlawcenter.com

Jeremy Kespohl, Lemon Law Attorney

Jeremy Kespohl

Valeriya Dunston, Lemon Law Attorney

Valeriya Dunston

vdunston@consumerlawcenter.com

Katharine A. Sposato, Lemon Law Attorney

Katharine A. Sposato

ksposato@consumerlawcenter.com

James P. Rodriguez, Lemon Law Attorney

James P. Rodriguez

jrodriguez@consumerlawcenter.com

Of Counsel Attorneys

Name State(s) Email Address
Brandon M Walker Alabama brandonwalker014@gmail.com
Ann Marie Garber Alaska annmarie@havenlawak.com
Christopher Barr Arizona barrlaw@barrlawfirmaz.com
Jacob Sider California jacobsider@gmail.com
Jonathan Cohen Connecticut jgcohen@yahoo.com
Timothy M. Lodge, Esq. Connecticut lodge912@aol.com
Ronald Scott Kaniuk Florida ron@kaniuklawoffice.com
Leslie K. Iczkovitz Hawaii les@laserenergyworks.com
Dane Schumann Iowa djschumann@gmail.com
Kenneth J. Weiland Jr. Iowa weilandlaw@yahoo.com
Nicole Forsythe Kansas nicole@forsythelawoffice.com
Christopher D. Matchett Louisiana matchlex@live.com
Harold M. Wheelahan, III (Sonny) Louisiana wheelahanh@gmail.com
Douglas F. Jennings, Esq. Maine dfjlaw@live.com
Deborah Grace Van Bergen, Esq. Maryland deborah.vanbergen@cavtel.net
Duncan Keir Maryland dkeir@fixedcostlaw.com
Edward Price Maryland eprice@fixedcostlaw.com
Duncan S. Keir Maryland Duncan@elvilleassociates.com
David R. Jackowitz, Shaevel & Krems, LLP Massachusetts djackowitz@shaevelkrems.com
Scott D. Carman Massachusetts scarman@kjcllp.com
Christopher Hunter Michigan chunter@bauerhunter.com
Megan M. Patrick, Esq. Mississippi meganpittmn@yahoo.com
Sean Bracken Montana sean@brackenlegal.com
Joe Howard Nebraska jhoward@dornanlustgarten.com
Mitchel Tarter, Esquire New Jersey m.tarter@lawyer.com
Todd Olsen Ohio tolsen@consumerlawcenter.com
James Levine Oklahoma jlevine@levinelawokc.com
Kenneth P. Dobson Oregon kdrieman@yahoo.com
Matthew Fabisch Rhode Island mlfabisch@yahoo.com
Adam J. Combies, Esq. Rhode Island acombies@combieshanson.com
Chauntel Bland, Esquire South Carolina chauntel.bland@yahoo.com
Brandon Loggins Tennessee brandon.loggins@gmail.com
Anthony Green Texas attorneyanthonytonygreen@gmail.com
Paul Lydolph III, Esq Utah paullydolph@yahoo.com
Steve Crawley Utah steven@crawleylaw.net
Brian Michael O’Laughlin Virginia brian@olaughlinlaw.com
Frank Webb Virginia frank.webb@gmail.com
Richard J. Symmes Washington richard@symmeslaw.com
Randy Branitsky, Esq Washington rbranitsky@gmail.com
Mike Bailey West Virginia mbailey@baileyhowardlaw.com
J.D. Haas Iowa, Minnesota, Nebraska, North Dakota, South Dakota, Wisconsin jdhaas@jdhaas.com

Answers to Common Questions Our Clients Ask

Firm Origins and Evolution

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What inspired the founding of Krohn & Moss Consumer Law Center® back in 1995?

While the practice of lemon law has become mainstream over the years, in 1995 there were only a handful of firms nationwide helping consumers obtain relief for defective vehicles. We recognized a substantial need for these services. Very quickly, consumers from across Illinois sought our help. After hearing countless stories of vehicle breakdowns and people being left without reliable transportation for work, school, or to get to the doctor’s office, we expanded our practice to assist people throughout the Midwest and eventually nationwide. Our goal then, as it is now, has been to help the “little guy” simply get what they paid for.

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How has the firm evolved over the past 30 years?

We began our firm handling lemon law and breach of warranty cases in Illinois. Over time, we expanded nationally to cover a broader scope of consumer claims, including consumer fraud, deceptive business practices, fair credit violations, and illegal debt collection practices. Since 1995, we have had the privilege of helping over 60,000 consumers resolve their lemon law and breach of warranty disputes in addition to tens of thousands more who faced consumer debt and collection matters.

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Why did you choose to focus on consumer protection and the lemon law?

Everyone is a consumer, and at some point most people will purchase a defective product. However, most consumers don’t know where to turn, especially with something as expensive as a car. Unlike someone who is injured in a car accident who knows immediately there is a personal injury attorney waiting to help them, most consumers who purchase defective vehicles try to navigate the situation on their own. When we founded our firm, there were effectively no law firms in the State of Illinois handling these types of cases on a volume scale. We recognized that thousands of consumers needed our help and we embraced the opportunity to level the playing field to help consumers against some of the largest corporations in the world. 

Firm Culture and Values

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What core values have guided the firm from day one, and still hold true today?

We have many core values that guide not only the way we practice law, but how we treat our clients and staff. First and foremost, we pride ourselves on our communication. We have a strict policy that requires prompt responses to calls, emails, and texts. We understand that a client’s case may be the most important thing going on in their life at the moment, and we treat it that way. Second, we are aggressive litigators. Unlike many law firms that wait until the day before the statute of limitations expires to file suit or wait indefinitely to procure a settlement offer, we put the pressure on our opponents to either resolve the case expeditiously or we take legal action to help our clients get a recovery. While the overwhelming majority of our cases resolve without protracted litigation, we are not afraid to litigate against an automobile manufacturer with limitless resources. We have experienced and successful lawyers who are not afraid of the courtroom. Third, our firm has always embraced the policy, “family first.” We consider our employees and staff part of our family and we believe happy employees work harder for their clients. Many of our staff members have been with us for 5, 10, 15, 20, and even over 25 years. Finally, we take cases as far as necessary, including the appellate courts. Our firm has shaped consumer law throughout the nation by standing behind our clients all the way to the highest courts possible.

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What sets Krohn & Moss, Ltd. apart from other consumer law firms?

Experience, experience, experience. If the 3 L’s of real estate are location, location, and location, then the 3 E’s of consumer law are experience, experience, and experience. Since 1995, we have successfully handled over 60,000 breach of warranty and lemon law cases nationwide, we have taken hundreds of cases to jury trials, and we have pursued or defended hundreds of appeals, including before state supreme courts. We have 5 attorneys who have been practicing exclusively in this field for over 20 years and many others who have 5,10, and 15 years of experience. Further, our firm’s office manager who oversees our client intake practice has been with our firm since 1996. We have also forged relationships with the car manufacturers, which leads to faster and better settlements for our clients. We do not dabble in consumer law. We do not market that we handle lemon law cases simply to generate a lead that may be referred to another firm. We breathe, eat, and sleep consumer law and have done so since 1995.

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How do you ensure your clients feel heard, respected, and supported throughout their case?

Our clients dictate how and when their case will be resolved. Settlement is always the client’s decision. We will provide guidance and our opinion, but our clients ultimately decide whether to accept settlement offers or proceed to trial. Further, we recognize that respect is something that is earned and one of the best ways to earn our clients’ respect is to demonstrate our mastery of the subject matter. There are many nuances to the laws we practice and we ensure that every case is staffed with lawyers who are well-versed in these laws. However, we recognize that without communication our knowledge, experience, and guidance is meaningless. From our intake staff, to our paralegals, to our attorneys, we prioritize prompt, thorough communication. We understand that most of our clients have never been in a legal situation before and we give them the type of attention they deserve to guide them through the process.

Attorney Experience and Successes

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Can you share a particularly memorable case that reflects what this firm stands for?

After handling over 60,000 cases it is impossible to point to one case. Instead, what defines us is how we handle every case. From the moment a client first engages our services until the moment we resolve the case, we diligently prepare the case to put our client in the best position possible to win as though the case will go to trial. We do this even though over 99% of our cases have been resolved by settlement since 1995. We know that by being ready for trial, it will lead to better results for our clients. We know that by going to trial it lets our opponents know we are not afraid of the courtroom. This approach has defined our practice since day one.

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What are you most proud of in your career with Krohn & Moss, Ltd.?

While the sheer volume of cases we have handled over 30 years speaks for itself, our greatest pride comes from shaping the law to benefit consumers across the country. We have won appeals that enhanced consumer rights in Illinois, Indiana, Ohio, Missouri, Wisconsin, Georgia, Florida, California, and Arizona. We are undefeated (7-0) before the state supreme courts of Illinois, Indiana, Wisconsin, and Florida. These appellate victories, which are cited positively by courts throughout the United States, preserved a consumer’s right to trade-in their vehicle and still pursue a claim for damages, to pursue a claim if a vehicle was leased instead of purchased, to bring claims against automobile manufacturers even though the manufacturer did not directly sell the vehicle, to obtain damages despite the broadly worded disclaimers appearing in virtually every car manufacturers’ warranties, and to expand the traditional time period to pursue claims for breach of warranty that traditionally started at the time of sale despite the fact that most automobile defects arise much later. Our firm’s appellate successes have impacted the rights of millions of consumers nationwide.

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How do you stay sharp and up to date in a constantly changing legal landscape?

As a nationwide practice, we monitor legal developments in real time. We see new defense strategies employed in certain jurisdictions before they spread nationwide. And, because we have “been there and done that” we have already encountered many of these strategies decades ago and know how to counter them effectively. Quite simply, the law cannot change without an act of Congress or a state legislature, but the way cases are defended is constantly changing. Our nationwide presence and experience combats this changing legal landscape.

Client Impact and Public Perception

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Are there any testimonials that have stuck with you from clients over the years?

The themes of gratitude from our clients inspire us. There are too many people to count who have had their lives changed as the result of our team of talented lemon law attorneys. For most people, purchasing an automobile is the second most expensive purchase they will make in their lifetime, short of buying a house. When our clients get their defective vehicle repurchased or replaced or receive enough compensation so they may do so on their own, they no longer have to worry about how they will get to work, to the doctor’s office, or to take their children to their activities. When a client tells you that you changed their life that sticks with you and makes everything we do worth it.

Leadership and Vision

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What does leadership mean to you at Krohn & Moss, Ltd. Consumer Law Center®?

Leadership means leading by example. We subscribe to the theory that no one at our firm is above doing even the simplest of tasks. We believe that every staff member should be treated with respect. And with these core principles, we insist that our staff dedicate themselves to being the best they can be at their profession. Our leadership team has decades of trial experience and tens of thousands of cases under their belts. They have the experience to provide guidance to our new associates. They have the passion to lead by example and the temperament to stand firm against even the toughest defense attorneys. When a client retains Krohn & Moss, Ltd. they are retaining a firm that is grounded in respect and professionalism.

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Where do you see the firm heading in the next 5 to 10 years?

Our goal remains to help as many consumers as possible rid themselves of their defective lemon vehicles. We endeavor to do the same thing over the next decade and beyond. Like any business, we look to our junior associates and support staff to take us forward into the future. To get there, our experienced leadership team constantly mentors and teaches our junior associates and staff to hone their litigation skills. We are dedicated to training a new generation of consumer advocates to carry on the tradition we started in 1995.

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What do you hope your legacy will be, both as an attorney and as part of this firm?

For 30 years, we have been among the nation’s premier consumer protection law firms. When we first started our practice, few people even knew about the lemon law. Today, Krohn & Moss, Ltd. has become the place for consumers to turn who purchase or lease defective vehicles. Our legacy is the reputation we have built and continue to maintain.

Celebrating 30 Years

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What does reaching the 30-year mark mean to you personally and/or professionally?

Thirty years represents a generation of helping consumers. It demonstrates that we are not only skilled at what we do, but that we also have the ability to adapt to any challenge coming our way. When a law firm has enjoyed success for so long it lets the public know they can count on the firm to see a case through to its end. Today, our leadership team pays this experience forward as we mentor our next generation of attorneys and legal professionals to learn the skills necessary to help today’s consumers. There is no greater reward.

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How are you celebrating this milestone as a firm?

In December, we will be celebrating our 30th anniversary in Chicago with our staff and their significant others. Though we practice nationwide, we will be bringing our team members from as far west as Los Angeles to as far east as Orlando back to where it all began in 1995. We will honor our accomplishments, thank our dedicated staff, and highlight our bright future.

Wrap-Up

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What would you say to someone who’s not sure if they need a lemon law attorney?

If you doubt your vehicle’s reliability or you don’t believe it’s worth what you paid for it, contact Krohn & Moss, Ltd. Consumer Law Center®. The consumer protection laws we use have “one-way fee-shifting provisions” that allow us to recover payment for the time we spend representing a consumer from the automobile manufacturer. Notably, only the consumer may recover payment for their attorney’s fees and not the other way around. Congress and state legislatures inserted this provision into consumer protection laws to encourage consumers to pursue these worthwhile claims. For this reason, we always offer free case reviews, and if we take your case, we only get paid if we win or settle the claim. Rather than going it alone, retain our experienced team to put you in the best position possible to rid yourself of your defective lemon vehicle.

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What are the biggest myths or misunderstandings about lemon law you’d like to clear up?

Many hesitate to hire an attorney due to misconceptions about lawsuits. Automobile manufacturers count on this and often turn away people who reach out to them with consumer complaints. By hiring a lemon law attorney, you not only help yourself, but you are also pushing automobile manufacturers to change their behavior and be more responsive to consumers. Further, there is nothing scary about pursuing your rights. Our firm explains the process, provides updates, and handles the work behind the scenes, which results in a settlement over 99% of the time without our clients ever stepping foot in a courtroom for trial.

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In one sentence, how would you describe the impact of Krohn & Moss, Ltd. over the past 30 years?

We have transformed how automobile manufacturers handle lemon vehicles through our experience, persistence, and passion, which has resulted in over 60,000 consumers getting relief for their defective vehicles.

Real Clients, Real Results

Recognitions and Resources

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