Home - Lemon Law by State - North Carolina

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North Carolina Lemon Law FAQs

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How We Can Help Your Lemon Law Situation?

It is estimated that more than 150,000 cars annually, or about one percent of all new cars, are cons...

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It is estimated that more than 150,000 cars annually, or about one percent of all new cars, are considered lemons. Although state and federal lemon laws vary, a lemon is generally considered any vehicle that has repeated defects or non-conformities that cannot be repaired after a reasonable time or a reasonable number of attempts. If you want to take advantage of state and federal lemon laws for car purchases, it’s important to understand what qualifies as a lemon and what steps you need to take to put yourself in the best position to receive maximum possible relief under the law. The attorneys at Krohn & Moss, Ltd. Consumer Law Center® have worked in this area of law since 1995 and can help you assess your claims and counsel you on the best course of action for moving forward. Should you qualify for relief, we will do our best to ensure that you settle your claims for what the law entitles, which may be a refund for your car, a replacement vehicle, or monetary compensation in other instances. We will also not charge you a fee unless you win or settle your case.

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What is a reasonable number of repair attempts to repair my car?

Before being able to reap the benefits of the lemon law, you must allow the manufacturer or dealer t...

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Before being able to reap the benefits of the lemon law, you must allow the manufacturer or dealer to make a reasonable number of attempts or you must provide them with a reasonable time to fix the issues before your vehicle may be considered a lemon. Although every state law varies, most states require that the consumer provide the manufacturer or its dealers with at least3 times or 30 days to fix a vehicle defect or non-conformity. In some states, as little as 1 repair attempt may be sufficient to deem a car a lemon if the defect is something that affects the safety of the vehicle.

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What are types of defects that are covered by lemon laws?

Most state lemon laws require that for the car owner or lessee to recover, they must prove that the ...

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Most state lemon laws require that for the car owner or lessee to recover, they must prove that the defect or non-conformity substantially impairs the use, value or safety of the vehicle. Every situation is unique and a defect that you might not ordinarily think is substantial, very well might be depending on how it affects you. For instance, even something that is seemingly as minor as the illumination of a light on your dash board might signify a larger problem. Or, something like a brake squeak might be substantial if it affects your use and enjoyment of the vehicle every time you get behind the wheel. It is for this reason that you should speak to an experienced lemon law attorney who may assess your rights and tell you their opinion on what you may recover. Keep in mind, that the federal Lemon Law has no requirement that the defects in the vehicle be substantial. Rather, the federal Act looks to the obligations of the manufacturer to repair your vehicle as detailed in your warranty. Notably, the typical car manufacturer’s warranty promises to repair all defects in materials and workmanship in the vehicle. It does not restrictcoverage to only “substantial” defects. Therefore, even minor defects are covered under the federal Act if the manufacturer,by and through its dealers, was unable to repair the vehicle after being afforded a reasonable opportunity to do so.

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What Is Considered a Lemon?

For a vehicle to be considered a lemon, it must meet certain requirements. While each state is diffe...

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For a vehicle to be considered a lemon, it must meet certain requirements. While each state is different, there are some general things that hold true across the board. First of all, the vehicle needs to have some type of defect or non-conformity. Under most state laws, the defect must have taken place within a specific period of time or a certain number of miles after the vehicle was purchased or leased. Additionally, most state lemon laws require that the defect or non-conformity could not be fixed after several repair attempts. While state lemon laws for cars usually only apply to new, the Magnuson-Moss Warranty Act, also known as the federal Lemon Law, applies to all cars covered by a warranty, whether the car is new or used. It is important that you speak to an experienced lemon law attorney who may assess your rights.

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What happens after I contact the attorneys at Krohn & Moss, Ltd. Consumer Law Center®?

We will first evaluate at no charge to you whether you have a case and what we can do for you. To st...

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We will first evaluate at no charge to you whether you have a case and what we can do for you. To start the process, we will ask you to provide us with your repair history, i.e. either the actual repair receipts you received or some summary from the dealer. After we review your repair history we will call you and advise you about what laws you qualify for and what relief we believe we can obtain for you. We will also go over with you in detail how we will use federal and/or state laws to seek our attorneys’ fees incurred from the automobile manufacturer or dealer. From there, the pace of your case will depend on a number of variables. We will begin the process of investigating and contacting the appropriate parties, while tending to the filing of any necessary paperwork or court documentation. Keep in mind that each state’s Lemon Law varies and our attorneys will tailor your claim to the specific location and details of your case.

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How do I find out if my situation qualifies for a Lemon Law case?

As one of the country's largest and most experienced Lemon Law firms, Krohn & Moss, Ltd. Consume...

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As one of the country’s largest and most experienced Lemon Law firms, Krohn & Moss, Ltd. Consumer Law Center® makes it easy to determine whether or not you have a case against an automobile dealer or manufacturer. Simply fill out our FREE Case Evaluator form to begin the process. One of our qualified lemon law attorneys will review your information free of charge and immediately let you know the next step in getting started.

The Federal Lemon Law

The North Carolina Lemon Law is unusually broad, providing a high level of protection to North Carolina car buyers. However, federal law goes further, providing additional protection in some areas. Unlike the North Carolina Lemon Law, the Federal Lemon Law (known as the Magnuson-Moss Warranty Act), provides protection for the entire length of the warranty period. The Federal Lemon Law also goes beyond state law to extend protection to virtually any consumer product, including vehicles of all kinds, electronics, and other household goods.

What the Manufacturer Must Do

Unfortunately, manufacturers’ efforts to fix “lemons” often fail. When this happens, the manufacturer is required by the North Carolina Lemon Law to either replace your car or buy it back (providing you with a full refund). And unlike in some states, in North Carolina you, not the manufacturer who sold you a “lemon,” get to decide whether you will receive a refund or a new car. If you select a refund, the manufacturer must pay you the full price you paid including fees for services such as undercoating and other options, extended warranty and service contract fees, sales tax, government fees such as license and registration fees, finance charges, and even some other expenses (less an amount determined under the law to reflect your use of the car while you owned it).

Some manufacturers have arbitration or mediation programs in place to resolve disputes. Although the North Carolina Lemon Law does not require you to submit to these programs before suing, your manufacturer’s warranty may require you to do so. An experienced North Carolina Lemon Law attorney at Krohn & Moss, Ltd. Consumer Law Center® can help you to determine whether such a program exists, whether you must participate in it and how best to get relief under federal and state laws.

North Carolina Lemon Law

The North Carolina Lemon Law covers new passenger cars purchased in North Carolina. It also applies to pick-up trucks, motorcycles and most vans bought in the state. Generally, the North Carolina Lemon Law states that manufacturers must fix problems or defects which effect the car’s use, value, or safety. Unlike many states, which do not extend their lemon laws to cover anything but serious problems, the North Carolina Lemon Law extends to virtually all issues covered by the manufacturer’s warranty – including such “minor” issues as peeling paint, radio problems or air conditioning defects.

To be covered, however, a problem must occur within the first twenty-four (24) months after purchase or the first 24,000 miles of use, whichever comes first. The defect must be covered by the warranty issued by the manufacturer, and the car must be within the warranty period.

In order to get relief under the North Carolina Lemon Law, you must first give the manufacturer a reasonable opportunity to fix the problem. This generally means that the manufacturer has tried to fix the problem, and failed, four (4) or more times or that the car has been out of service for twenty (20) business days for service during a single year, even if those days are not consecutive. If the problems still persist or re-occur after the manufacturer’s reasonable attempt, then the consumer must provide the manufacturer with written notice, and one (1) final chance of no more than fifteen (15) days, to restore the car to warranty condition. If the manufacturer fails to do so, then it has violated the North Carolina Lemon Law and the purchaser may seek relief.

Contact an experienced Lemon Law attorney today!

Call Krohn & Moss, Ltd. Consumer Law Center® or submit your information to us online to see if you qualify under the North Carolina lemon law right or the Federal Lemon Law. You could be entitled to a refund, a replacement vehicle or cash compensation for your “lemon.” Over 97% of our cases settle without going to trial and we work to get your case settled as quickly as possible.

We work with North Carolina attorneys associated with Krohn & Moss, Ltd. Consumer Law Center® in an “of-counsel” relationship to handle lemon law claims for consumers in North Carolina. We stay informed of the newest legal developments so you can get the best results for your lemon law claim.

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