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Texas Lemon Law FAQs

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What if my case isn’t covered by the Texas Lemon Law, do I have any other recourse?

Yes, consumers in Texas may also use the federal Magnuson-Moss Warranty Act to provide them with rel...

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Yes, consumers in Texas may also use the federal Magnuson-Moss Warranty Act to provide them with relief for the purchase of any car, truck, SUV or other consumer product. The federal Act supplements the protections of the Texas Lemon Law to allow purchasers and lessees of any consumer product, whether new or used, to seek relief if the product turns out to be defective and cannot be repaired despite the consumer affording the manufacturer a reasonable opportunity to do so. Therefore, if you have a car, truck, SUV, or other consumer product that proves to be defective, contact Krohn & Moss, Ltd. Consumer Law Center® toll free at 866-543-5924 or by completing a free case review

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What documents are necessary to prove that my vehicle is a lemon?

Your repair receipts are your best evidence. Be sure to always request a copy of any repair receipts...

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Your repair receipts are your best evidence. Be sure to always request a copy of any repair receipts when you tender your vehicle for repair. Whether you pay for the repair or not, you are entitled to a repair order receipt. While these documents are all that we need to prove your claim, we may also request that you provide us with a copy of your purchase documents and registration.

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How does my lawyer get paid?

The attorneys at Krohn & Moss, Ltd. will only charge a fee if they win your case. While the Texa...

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The attorneys at Krohn & Moss, Ltd. will only charge a fee if they win your case. While the Texas Department of Transportation generally does not award attorneys’ fees when rendering a decision, if the hearing examiner does not find in favor of the consumer, the consumer may file an appeal in a district or appeals court and attorneys’ fees may be awarded by the Court. However, if you hire Krohn & Moss, Ltd. Consumer Law Center® and you do not prevail, we will not charge you for our time representing you. In other words, we will only get paid if you get a recovery!

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How long do I have to return a car under the Texas Lemon Law?

An automobile owner cannot return the car until he/she has been awarded a replacement/repurchase of ...

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An automobile owner cannot return the car until he/she has been awarded a replacement/repurchase of the automobile by the Texas Department of Transportation.

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Is there a Lemon Law in Texas for a used car & new cars?

The Texas Lemon law typically only applies to new vehicles. However, consumers in Texas may use the ...

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The Texas Lemon law typically only applies to new vehicles. However, consumers in Texas may use the federal Magnuson-Moss Warranty Act to provide them with relief for the purchase of any used car, truck, SUV or other consumer product. The federal Act supplements the protections of the Texas Lemon Law to allow purchasers and lessees of any consumer product, whether new or used, to seek relief if the product turns out to be defective and cannot be repaired despite the consumer affording the manufacturer a reasonable opportunity to do so.

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How do I file a lemon law claim in Texas?

The attorneys at Krohn & Moss, Ltd. Consumer Law Center® can help you to file a claim to make su...

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The attorneys at Krohn & Moss, Ltd. Consumer Law Center® can help you to file a claim to make sure that you meet all of the regulatory requirements for doing so. We can assist you to fill out a Lemon Law complaint form with the Texas DMV and provide notice of the complaint to the automobile manufacturer to give them a last opportunity to repair defect. The complaint is then reviewed by the assigned Texas DMV staff case advisor for completeness and eligibility and an attempt to resolve the complaint through mediation between the parties will be made. If the claims cannot be resolved through mediation, the matter will be referred for a hearing before an assigned hearing examiner in which both parties will be able to present their case. The hearing examiner will issue a final written decision to the parties on the matter within 60 days after the close of the hearing. If either party is dissatisfied by the decision of the examiner, they may challenge the final order by filing a motion for rehearing with the Texas DMV. If still dissatisfied, the aggrieved party may file an appeal with a state district or appeals court in Travis County, Texas. The experienced attorneys at Krohn & Moss, Ltd. Consumer Law Center® can help you through this process.

Texas Lemon Law

If you have a 2011 or newer model year vehicle that has had a mechanical defect(s) that has been subject to repair multiple times, or your vehicle has been at the dealership several days for repairs, your vehicle may be considered a “lemon” under the Texas Lemon Law. This means that you may be entitled to a refund, a replacement vehicle, or cash compensation.

When you purchase or lease a new vehicle, you expect it to run perfectly, from the new car smell to the features and functions of the vehicle. Unfortunately, for many purchasers, this is simply not the case. If you have purchased or leased a car that had serious problems lurking under the “shine,” chances are that you are the unlucky owner of a lemon. But there is hope! The Lemon Law protects those who purchase or lease lemons, and requires the manufacturer to make things right. An experienced Texas Lemon Law attorney at Krohn & Moss, Ltd. Consumer Law Center® can help you to take advantage of these laws and get your money back, or get the new vehicle you bargained for.

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Where The Texas Lemon Law Applies

The Texas Lemon Law applies to cars, trucks, motorcycles, motor homes, and all-terrain vehicles, as well as demonstrator vehicles, and even some boats! Travel trailers are also covered if they are titled and registered in the state of Texas.

Even your used car may be covered under some circumstances. The Lemon Law for used cars generally protects those that are still covered by the original manufacturer’s warranty, as well as used cars under expired warranties when the problems with the car were reported within the warranty period. An experienced Lemon Law attorney can help you to determine whether your new or used vehicle is protected in the state of Texas.

Covered Defects Under Texas Lemon Law

As a general matter, the Texas Lemon Law provides protection against defects that make your vehicle unsafe, substantially lower its value, or seriously affect your ability to use it. However, even if the problems with your car do not fit under the lemon law, you may still be entitled to relief under the Magnuson-Moss Warranty Act. Under federal law, the manufacturer is required to meet all of the promises made in the warranty they gave you. Thus, even problems and defects which might be too “little” to qualify for protection under the Texas Lemon Law, such as problems with the radio or the trim, may give you rights under the federal law. It is important to consult with a knowledgeable lemon law attorney who can help you determine whether you qualify for relief under the Texas Lemon Law, the federal Magnuson-Moss Warranty Act, or both.

Repairing Under Your Texas Lemon Law

Before you are entitled to relief under the Texas Lemon Law, you must first give the manufacturer a chance to make a reasonable number of attempts to repair the vehicle. Once you have done so, you are entitled to full relief under the law. There are three ways to show that the manufacturer was given a “reasonable” chance to correct the problem. If the manufacturer was given four opportunities to fix the problem, and failed to do so, then you are entitled to relief. Second, if the problems with the vehicle create a “serious safety hazard,” and the manufacturer has been given two chances to fix the problem and failed, then you are entitled to relief. A serious safety hazard is a life-threatening malfunction that leaves you substantially unable to control or operate the vehicle, or if there is a substantial risk of fire or explosion. Finally, if your vehicle has been out-of-service for at least 30 days due to the defects or problems, then you are generally entitled to relief.

Technical Requirements Under Texas Lemon Law for Obtaining Relief

Under the Texas Lemon Law, victims are required to meet a number of technical bureaucratic requirements in order to obtain relief. These include submitting a complaint to the Texas DMV (Department of Motor Vehicles) using the correct forms, evaluation by a DMV case advisor, a hearing before a DMV hearing examiner, and the proper challenge to the examiner’s ruling if you are dissatisfied. These technical requirements are specific, and strictly enforced. That is one reason why it is essential to consult with an experienced Texas Lemon Law attorney. The Texas Lemon Law lawyers at Krohn & Moss, Ltd. Consumer Law Center® can help you to comply with these requirements so that you can seek the relief you deserve!

Enforce Your Legal Rights Under Texas Lemon Law

If you qualify for relief under the Texas Lemon Law or the federal Magnuson-Moss Warranty Act, you are entitled to receive a refund, with return of the lemon, or a comparable replacement vehicle. The manufacturer must also often return to you financing fees, title and registration fees, interest payments, and other charges you incurred. In some cases, they will also be required to pay you for your incidental expenses connected with the problems, such as towing fees, costs of replacement transportation while the vehicle was out-of-service, and even a hotel room if your vehicle breaks down out of town!

If you need to take action under the Texas Lemon Law or under the Federal Lemon Law, it is essential to hire a lawyer with experience in exactly these types of claims. You can be certain that the manufacturer who gave you your lemon will have experienced attorneys on its side, and you need an experienced Lemon Law lawyer who is able to protect your rights.

The good news is that when you win your Texas Lemon Law claim, the court requires the manufacturer to pay your attorneys’ fees. Thus, even if you cannot afford to hire a lawyer, you can have an experienced Lemon Law attorney fighting for you on the manufacturer’s dime. The Lemon Law lawyers at Krohn & Moss, Ltd. Consumer Law Center® only get paid if you recover from the manufacturer. Contact the experienced attorneys at Krohn & Moss, Ltd. Consumer Law Center® for a free case evaluation and get them fighting for you!

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