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Over 30 years of experience
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60,000+ successfully resolved claims
The Massachusetts Lemon Law was designed to protect consumers like you from getting stuck with defective vehicles. If you recently bought a car that has a warranty-covered defect that substantially impairs its use, safety, or market value, the law entitles you to your choice of a refund or replacement vehicle. If you prevail, the manufacturer may also be required to pay for your attorney’s fees.
If you’re curious about your rights under the Lemon Law in Massachusetts, our attorneys are standing by to help you understand your options. Contact us today for your free case review.
You could be entitled to a refund or replacement vehicle.
Our 60-second Lemon Test is the easiest way to see if you qualify.
We never charge a retainer, and the manufacturer pays for your attorney’s fees when you win your case in a Court of law.
Our attorneys manage every step of the process, from helping you gather documentation to preparing your case for trial, if necessary.
To qualify for compensation under the Massachusetts Lemon Law, your vehicle must have a defect that substantially impairs the vehicle’s use, safety, or market value. Additionally, this defect must be covered by the manufacturer’s original warranty. This defect must persist after you’ve provided the auto manufacturer with a reasonable opportunity to repair it.
The Massachusetts Lemon Law defines “a reasonable opportunity” as:
Under the Massachusetts Lemon Law, the repair attempts or days out of service must happen during the first year of ownership or 15,000 miles, whichever comes first. At this point, you must report the nonconformity in writing to the manufacturer and give them one final chance to repair the issue. Keep in mind that used cars have a different term of protection based on the specific purchase price and mileage driven.
If the manufacturer does not resolve the issue at this stage (or offer up a reasonable remedy), you typically have 18 months from the date of delivery to apply for arbitration. For used cars, this time limit is 6 months.
If you’ve surpassed these deadlines, don’t worry. You may still be able to file under the Federal Lemon Law, otherwise known as the Magnuson-Moss Warranty Act, which provides a longer window of opportunity for consumers.
Your best next step is to contact an experienced lemon law attorney as soon as possible to review your options. If you purchased a defective vehicle in Massachusetts, our lemon law attorneys are standing by to take care of every step of the process.
1
Year
OR
15,000
miles
of the original date of delivery, whichever comes first
If you were sold a lemon in Massachusetts, the Lemon Law requires the manufacturer to provide you with a vehicle of comparable value or a refund. This typically includes the full purchase price, plus sales tax, license and registration fees, and similar government charges, minus a reasonable allowance for your use of the vehicle. If you win your case, the manufacturer may also be required to pay your attorney’s fees.
Our attorneys never promise unrealistic settlement amounts, and we always give you honest advice about your chances of success.
The Massachusetts Lemon Law covers a wide range of possible vehicle defects, including:
Engine problems
Suspension noises
Electrical failure
Transmission problems
Squealing brakes
Infotainment system failures
And many more
The Massachusetts Lemon Law covers used vehicles bought from a dealership that have less than 125,000 miles and were purchased for family or household use.
To qualify, a used vehicle must also have been sold for more than $700 and include a signed and dated Limited Used Vehicle Warranty disclosure.
When the repair attempts must occur depends on the price of the vehicle and the mileage at the time of the sale.
Because of the complexity of the law, it’s highly advantageous to work with a lemon law lawyer on your claim.
Understanding Massachusetts Lemon Law Compensation
If your vehicle is determined to be a lemon in Massachusetts, you typically get to choose between a comparable replacement vehicle or a refund.
If you prevail in a lemon law case in Massachusetts, you may request the manufacturer reimburse you for the full purchase price of the vehicle, which includes
The manufacturer may offer you a replacement vehicle. In addition to the replacement vehicle, the manufacturer must reimburse you for the following costs:
No lemon law case has a predetermined dollar value. We do not advertise unrealistic numbers to attract attention. Instead, we evaluate cases based on facts, real documentation, and the applicable law. With over 60,000 cases handled nationwide, our experience speaks for itself.
We’re proud to be the lemon law lawyers Massachusetts residents trust. Here’s why:
We’ve helped over 60,000 people nationwide hold automobile manufacturers responsible for the lemons they’ve sold and leased.
Our law firm has a 99% success rate with less than 1% of our cases ever going to trial.
We offer free case reviews and only collect attorney’s fees when we prevail.
We’re not a referral site—we clearly list our attorneys’ bios and real client stories on our site for you to read,
During your free case review, we’ll discuss your vehicle, the defect in question, and any repair attempts you’ve made. We’ll also explain what to expect from the lemon law claim process and answer any questions you may have.
If you have a valid lemon law claim, we’ll get to work building your case and taking the steps necessary to prepare for a claim. This typically starts with us notifying the auto manufacturer in writing about the defect and entering the manufacturer’s dispute resolution program or state-run arbitration, if applicable.
If your case isn’t resolved during negotiations, we’ll file your claim. While most manufacturers offer up a settlement by this point, in the rare case you’re unsatisfied with the offer, our attorneys are always prepared to fight for what you’re owed in a Court of Law.
We Stand Up For the Rights of Massachusetts Consumers
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...I am very pleased.
I am very pleased with the outcome that Krohn and Moss, Ltd. Got for me and would highly recommend...
- Dorothy Charpentier
...excellent representation.
I never had to leave the comfort of my home and I couldn’t ask for a better representation....
- Lawrence Mason
...communicated excellently.
They communicated excellently, actually walked us through what they expect, walked us through what...
- Gilbert Ye & Jurgita Slimaite Ye
...Thank you very much.
I can’t thank Krohn & Moss, Ltd. or Brent Wikgren enough. Thank you very much Krohn & Moss, Ltd....
- Kevin Brogan
The difficulty of a lemon law case depends on several factors, including the type of vehicle, the defect involved, the manufacturer, and the law’s specific requirements. At Krohn & Moss, Ltd. Consumer Law Center®, we’ve advocated for consumers in all types of cases, from straightforward claims to complex cases that have progressed through multiple levels of the court system.
We’re upfront about your chances of success, and we’ll tell you if we don’t believe you have a valid lemon law claim. However, a complex case doesn’t deter us. We know the manufacturers, their procedures, and how these cases work. If you have a valid claim, we’re prepared to take your case as far as necessary to pursue the compensation you’re entitled to.
Look for a consumer law attorney with substantial experience handling lemon law and vehicle warranty claims. Krohn & Moss, Ltd. has more than 30 years of experience and has successfully handled more than 60,000 consumer cases nationwide. Our attorneys have taken more than 500 cases to trial and handled hundreds of consumer appeals, including cases that have helped shape consumer protection law as we know it today.
Massachusetts provides a state-run arbitration process for eligible lemon law disputes, which can resolve a claim. However, if you’re not satisfied with the outcome at this stage, our lawyers can file suit for you to secure the compensation you’re owed.
Massachusetts has Lemon Law protections for both new and used vehicles. This Lemon Law covers cars, motorcycles, vans, and trucks purchased or leased in Massachusetts for personal or family use. The vehicle must have at least one defect that substantially impairs its use, market value, or safety. It must meet the remaining conditions of the law to qualify.
Our lemon law lawyers serve all of Massachusetts, including:
We don't get paid unless we win your case!
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