If you drive a Jeep Grand Cherokee 4xe or Jeep Wrangler 4xe, you might be affected by the latest Jeep hybrid recall. This recall includes a fire risk related to the battery pack in addition to earlier issues with software errors that could cause these SUVs to lose drive power without warning.
Jeep’s parent company, Stellantis, confirmed that hundreds of thousands of plug-in hybrid electric vehicles (PHEVs) are part of this recall. Both the Jeep Grand Cherokee hybrid recall and the hybrid Jeep Wrangler recall stem from hardware-linked and software-linked safety defects involving the high-voltage battery system and hybrid control modules.
This growing recall underscores a truth about modern hybrid technology: while advanced software allows for excellent fuel efficiency and performance, it also introduces new safety risks.
Why the Jeep Plug-In Hybrid Recall Happened
Jeep Grand Cherokee 4xe (2022–2026 models)
Approximately 91,000 Grand Cherokee 4xe plug-in hybrids are being recalled. The original problem lay in the Hybrid Control Processor (HCP), which could misread data from the Battery Pack Control Module (BPCM) if the BPCM microprocessor reset unexpectedly—causing the vehicle to lose propulsion without warning.
However, a new NHTSA safety notice issued in November 2025 warns that some Grand Cherokee 4xe vehicles may also have damaged battery cells that could lead to a fire while parked or driving. Owners are now being told to park outside and away from structures until repairs are complete.
Stellantis has not reported any crashes or injuries tied to either defect but acknowledges that both power-loss and fire risks are serious safety concerns.
Jeep Wrangler 4xe (2020–2025 models)
The recall for the Wrangler 4xe has expanded dramatically—now covering about 228,000 vehicles (2020-2025 model years) because of the same potential battery fire hazard and earlier issues with a faulty over-the-air software update.
That OTA update had disrupted communication between key control modules, leading to reports of sudden power loss and “bricked” vehicles that wouldn’t restart. Now, NHTSA’s investigation found that even vehicles previously repaired under an earlier campaign remain at risk, as the prior fix did not fully detect the root cause of potential fires.
In both recalls, Jeep owners have reported being stranded or suddenly losing acceleration—dangerous situations that highlight the fragility of hybrid communication systems.
What Owners Should Do
If you own one of these plug-in hybrid SUVs, it’s important to act promptly.
- Check Your VIN
Visit the NHTSA recall website or use Jeep’s recall lookup tool to see if your Grand Cherokee 4xe or Wrangler 4xe is affected. - Contact Your Dealer
Even if a fix isn’t yet available, schedule a service appointment so you’re on the dealer’s list when the repair is released. Jeep’s customer service line is 800-853-1403. - Park Safely
Until your vehicle is repaired, do not charge it. Park outside, away from buildings or other vehicles. - Watch For an Official Notice
Jeep will begin mailing notification letters to affected owners starting December 2, 2025.
According to Stellantis, software updates will address certain hybrid-system communication issues, but the company is also developing a new remedy for the battery-pack defect, which may involve an inspection or replacement.
The Bigger Picture for Hybrid Jeep Owners
The Jeep PHEV recall serves as a reminder that hybrid and electric vehicles are not immune to safety issues. As automakers rely more on software, a single miscommunication between systems can lead to power loss or even fire risk.
For many owners, the inconvenience and safety risk are only part of the frustration. Some report repeated service visits, long waits for updates, and uncertainty about whether their vehicle is truly safe to drive or charge.
That’s where consumer protection laws—such as state lemon laws and the federal Magnuson-Moss Warranty Act—can provide relief. If your hybrid Jeep continues to suffer from power loss, repeated defects, or remains unsafe even after repairs, you may have the right to compensation.
Don’t Wait—Protect Your Rights
If your Jeep dealer hasn’t solved the issue with your vehicle—or if you’ve experienced multiple breakdowns—you don’t have to face the system alone.
At Krohn & Moss, Ltd. Consumer Law Center®, we’ve helped thousands of vehicle owners fight back against large automobile manufacturers. Our attorneys will review your case for free and determine whether your hybrid Jeep qualifies under the lemon law or other consumer protections.
Schedule your free case review today to get started.
