Illinois suspends Carvana sales due to delays with Registrations and Titles

The Illinois Secretary of State’s office has suspended Carvana’s license to operate in Illinois after investigating complaints from consumers that Carvana failed to get buyers their titles within the 20-day period specified under law, and in some cases were four to six months late. Spokesman Henry Haupt also said Carvana unlawfully issued buyers temporary vehicle registrations from another state. According to Mr. Haupt, the out-of-state registrations were issued as replacements for temporary registrations in Illinois that expired after 90 days. Mr. Haupt stated that “[V]ehicles purchased in Illinois through Carvana can be picked up but no new sales can occur”.

The financial publication Barron’s reported Carvana has had similar trouble with registrations and titles in North Carolina, Michigan and Florida. It said those states either imposed or threatened sanctions against Carvana.

Carvana is known for its brightly lit “car vending machines” where vehicles are retrieved by purchasers. One such building is in Oak Brook and another is planned in Skokie. Carvana also delivers cars directly to buyers.

There was no estimate given from the Illinois Secretary of State as to when Carvana’s business license might be restored.

If you have questions regarding a vehicle you purchased from Carvana, you should contact the experienced lemon law attorneys at Krohn & Moss, Ltd. Consumer Law Center® at or call 1-800-US-LEMON (800-875-3666), toll free. Krohn & Moss, Ltd. Consumer Law Center® has been effectively assisting customers in Lemon Law and Consumer Fraud claims involving various defects in all makes and models. Our lemon law attorneys will take time to talk to you about your rights and will let you know if they can help.

Krohn & Moss, Ltd. Consumer Law Center® was founded in 1995 and has helped over 50,000 consumers nationwide enforce their rights against manufacturers of defective consumer products.

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