No. At Krohn & Moss, Ltd. Consumer Law Center®, we’re adamant that no consumer should ever be expected to pay a retainer fee when attempting to resolve a Lemon Law dispute. In fact, fee-shifting provisions in both state and federal laws allow us to represent most clients without ever charging them for our services. Instead, we bill the manufacturer for our fees and expenses, which state and federal laws say are recoverable if you prevail in a court of law.
Other firms may charge retainer fees because they lack confidence in your case or their own abilities. But with more than 25 years of experience and over 50,000 cases under our belt, we’re confident enough in our abilities to forgo retainers entirely. As a result, we only get paid when our clients do.