WEST PALM BEACH, FL – On November 18, 2021, after a 4-day trial, a Palm Beach County jury delivered a verdict in favor of a Boynton Beach resident against BMW North America for breaching its written warranty. The case involved a certified pre-owned 2017 BMW M4 convertible that was still covered by the balance of BMW’s warranty when it was purchased in 2018.

Within 3 months of purchase, water started to leak from the convertible hard-top into the passenger rear area of the vehicle. Despite providing BMW’s dealers with numerous attempts to repair the vehicle, the water leaks continued along with rattling noises from where repairs were performed.

The Boynton Beach resident reached out to BMW directly to resolve this issue, but BMW was uninterested. Ultimately, the resident retained Krohn & Moss, Ltd. Consumer Law Center®, a consumer protection law firm that has handled over 50,000 “Lemon Law” actions nationwide, including over 6,000 in Florida.

Instead of settling the well-founded claims, BMW fought the case for over 2 years even after its own litigation inspection confirmed the vehicle was still leaking water on September 30, 2021. At trial, BMW tried to convince the jury that the September leak, which was emanating from the same location as the prior leaks, was an unrelated leak not covered by its warranty.

The Palm Beach County jury saw through BMW’s defense and awarded $16,000.00 representing the amount that was overpaid for the 2017 BMW M4 plus $8,300 in incidental and consequential related damages. Additionally, federal law will allow Krohn & Moss, Ltd. Consumer Law Center® to recover payment for the consumer’s attorneys’ fees and costs.

Lead counsel Brent Wikgren, commented, “I hope that BMW finally gets the message and stops sending respected consumers through the wringer. Our client deserved better treatment than what he got from BMW. Fortunately, our team, which was led at trial by seasoned trial attorney, Jeremy Kespohl, was up for the challenge.” Mr. Wikgren may be reached at (800) 875-3666 ext. 203 or at


Krohn & Moss, Ltd. Consumer Law Center® was founded in 1995 by Adam Krohn and Gregory Moss, providing legal representation to consumers with defective vehicles. The firm may be found at or contacted at 800 US-LEMON (800-875-3666).

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