Client Name: James and Donna Stephenson
After many attempts to have our new vehicle repaired at Bob Clyse, GM Dealer, Ironton, Ohio; we begin searching the internet for solutions to our heating and air condition problems, which we begin to notice on a hot day in July 2012. We came across Krohn and Moss, Ohio lemon law attorneys in October 2012 on a Google search on our trip to New York City and begin our complaint.
Within a week we had the paper work to start the formal complaint and relied on the attorney’s direction to lead us through our claim. We like the fact we could communicate through e-mails to send documents, video of the problems and get advice on the next step of the claim.
This is the first time we have used the Lemon Law and didn’t know what to expect. Your attorney’s, Mr. Tannehill and Mr. Moss made it stress free for us and we will use and recommend your services to others if the need arises again.