Client Name: Mr. Brunner
State: Missouri
Rating: 5
Mr. Brunner purchased a new 2002 Jeep Grand Cherokee from McCune Chrysler in January 2002 for $28,050.40. He began experiencing a drive belt noise from the engine area in November 2002 and returned to Chrysler’s authorized dealerships for repair. Mr. Brunner continued to have problems with a drive belt noise from the engine, along with a scratching noise and illumination of the check engine light. In addition, Mr. Brunner experienced steering and suspension problem, including a rubbing noise from the vehicle when driving over bumps and a groaning noise from the steering column on turns. Mr. Brunner returned to Chrysler’s dealers on ten separate occasions for his concerns with the vehicle, with the last repair visit occurring on December 2004 when the vehicle had 45,145 miles on it. The case proceeded to jury trial in August 2005 in San Diego County. The Defendant, DaimlerChrysler Corporation, argued that Mr. Brunner’s vehicle did not contain any defects and that none of the problems complained of were substantial in nature. The jury awarded Mr. Brunner the entire cost of his vehicle, $28,050.40.