Letter of Thank You and Appreciation – JD Evans

Client Name: JD Evans
Rating: 5

While deployed in service to my country, my spouse encountered difficulties with her car (the car would shut completely off while driving) and turned the car into the dealer as per instructions with our warranty. The result was hardship for her and my young daughters as the dealer and its parent corporation proved woefully inadequate to adhere to their contracted obligation to repair or replace the car. Initially, the Chevy corporation stated that they appreciated my service and promised to ensure they would take care of my family due to the obvious safety issues that resulted from my wife losing power to her car while driving. That promise quickly turned into silence after the car was sent to another dealership who also proved inadequate to fix the car’s issues. Chevy then proceeded to ignore my spouse for approx. a month after the realization that they were incapable of repairing the car. Our attorney, Derek R. Hale from Krohn & Moss, Ltd provided the support necessary to make the parent organization of GM pay damages for their desire to not assist us and provided my family and I some piece of mind as we move on to buy my spouse a safer vehicle for our family. My business dealings with Chevy is now forever over due to their unprofessionalism, but if I have any other legal concerns, I will definitely start my search enlisting the expertise of Krohn & Moss, Ltd. They are not only competent, but they also love supporting military families and truly care about their clients. I truly recommend their support; they deliver results.

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