A new vehicle, whether purchased or leased, is a huge investment. So when you make that investment, you deserve to receive what you pay for: a shiny new car in perfect condition. If your dealer and car manufacturer fail to deliver, and you find yourself with a lemon instead, it can be an incredibly scary and frustrating experience. That is why Missouri legislators passed the Missouri New Vehicles Warranty Law, usually called the “Missouri Lemon Law.” This law, in combination with the Federal Lemon Law (the Magnuson-Moss Warranty Act), provides protection and relief for Missouri consumers who get a lemon when they purchase or lease a new vehicle.
Is My Vehicle Covered?
The Missouri Lemon Law covers new consumer vehicles sold or leased with a warranty. It excludes commercial vehicles, off-road vehicles, mopeds, motorcycles, and the non-chassis portion of recreational vehicles. However, the Missouri Lemon Law does cover demonstrators and lease-purchase vehicles if a warranty was given as part of the sale. Used vehicles are not covered by the Missouri Lemon Law.
Even if your vehicle is not covered under the Missouri Lemon Law, however, you may still be entitled to relief. The federal Magnuson-Moss Warranty Act, sometimes called the “Federal Lemon Law,” covers not only these types of vehicles, but also motorcycles, mopeds, boats, appliances, and even consumer electronics and other products. Also, unlike the Missouri Lemon Law, which generally only protects against substantial defects in the vehicle for a limited time from the date of sale, the Federal Lemon Law requires the manufacturer to meet all the requirements of the warranty, no matter how small, for the full warranty period.
Before you can take action under the Missouri Lemon Law, you must give the manufacturer a reasonable opportunity to repair the problems or defects in your vehicle. This generally means that you must take the car in for four repair attempts, or that the car must be out-of-service due to the defects and repairs for thirty business days or more. If the manufacturer has still failed to correct the problems after this reasonable opportunity, then it has violated the Missouri Lemon Law and you are entitled to further relief.
Under the Missouri Lemon Law, you typically must comply with the manufacturer’s established complaint procedures before you can bring a legal claim. These procedures can be complex if you are unfamiliar with them. However, an experienced Missouri Lemon Law attorney can help you to move quickly and efficiently through this process. Ideally, you will get the settlement or award you deserve using these procedures. But, if you do not, an experienced Missouri Lemon Law lawyer at Krohn & Moss, Ltd. Consumer Law Center® will have used these procedures to position you for a successful legal claim.
Deadlines and Timing
The Missouri Lemon Law and the Federal Lemon Law have strict requirements that must be met before you can bring a claim. Under the Missouri Lemon Law, you usually must complain and take action within a year of receiving your vehicle. Under the Federal Lemon Law, you usually must complain and take action within four years of the date when the manufacturer fails to meet their obligations under your warranty. In addition, throughout and after the manufacturer’s complaint or arbitration procedures, there are numerous deadlines for action which are strictly enforced: missing these deadlines could cost you your claim!
To ensure that you don’t miss any of these deadlines, contact the experienced Missouri Lemon Law lawyers at Krohn & Moss, Ltd. Consumer Law Center®. They will provide you with a free case review and counsel you on your rights, and help you to navigate the complex web of requirements, ensuring that you do not make a mistake which waives your rights to relief.
The Relief You Deserve
If you qualify under the Missouri Lemon Law or the federal Magnuson-Moss Warranty Act, you can seek “lemon-aid” for your lemon from Krohn & Moss, Ltd. Consumer Law Center. The experienced Missouri attorneys at Krohn & Moss, Ltd. Consumer Law Center can assist you in obtaining a refund or a replacement of your lemon or in some circumstances, to monetary compensation. If the manufacturer offers you a replacement vehicle, it must be of a comparable value – and it must meet with your approval. If you receive a refund, the manufacturer is also required to provide you with a refund of the other fees you paid, as well, including such charges as taxes, finance fees and interest, and registration or titling fees. The manufacturer may also be required to reimburse you for other expenses you incurred due to the problems with your vehicle: for example, towing fees and rental car fees while your car was in for repairs.
What to Do
Because of the strict requirements of the Missouri Lemon Law, it is essential to retain an experienced attorney to protect your rights. If you retain the attorneys at Krohn & Moss, Ltd. Consumer Law Center®, they will guide you through the maze of requirements to seek the refund or new car you deserve. And because the Missouri Lemon Law and Federal Lemon Law require the manufacturer to pay your attorneys’ fees when you win your case, the attorneys of Krohn & Moss, Ltd. Consumer Law Center® only collect a fee if you get paid. Contact Krohn & Moss, Ltd. Consumer Law Center® for a free consultation and case evaluation.